REFUND & RETURN POLICY

🔄 Refund & Return Policy

At Pearl Linens, your satisfaction is our top priority. We want you to feel confident and happy with every purchase — and if things don’t go as expected, we’re here to make it right.

Eligibility for Returns & Refunds:

  • You may return an item within 15 days of delivery.

  • Products must be unused, unwashed, and in original packaging.

  • Personalized or discounted sale items are not eligible for return unless defective.

Easy Return Process:

  1. Email us at [support@pearllinens.com] with your order number and reason for return.

  2. Once approved, we’ll send return instructions.

  3. Ship the product back, and once we receive and inspect it, your refund will be processed.

Refund Timeline:
Refunds will be issued within 7–10 business days after we receive your item, back to your original payment method.

Exchanges:
Need a different color, size, or variant? We’re happy to assist with exchanges, subject to availability. Just reach out — we’ll do our best to make it seamless.

Your comfort is our promise. That includes shopping with confidence.