🔐 Privacy Policy

At Pearl Linens, we understand that trust is earned — and that includes how we handle your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. What We Collect:
We collect information that helps us serve you better, such as:

• Personal details like your name, email, shipping address, and phone number.
  

• Billing information processed through secure, third-party systems.
  

• Site analytics (via cookies) to improve your browsing experience.
  
  

2. How We Use Your Information:

• To process and ship your orders quickly and accurately.
  

• To provide you with order updates and customer support.
  

• To share occasional updates, offers, and new arrivals (only if you opt-in).
  

• To understand what you love most about our products and website.
  
  

3. Data Sharing & Protection:
Your data is never sold or shared without consent. We only share with trusted providers who help us fulfill your order or improve our services. All data is stored securely and handled with the highest standards of privacy.

4. Your Rights:
You have the right to request access to, correct, or delete your personal data. Want to unsubscribe from marketing? No problem — one click or email does the trick.

5. Questions?
For any privacy concerns, please contact us at [privacy@pearllinens.com].

📞 Get In Touch

We’re just a message away — and always happy to help.

At Pearl Linens, we believe that great customer service is just as important as the quality of our products. Whether you have a question about our towels, want to check on an order, explore partnership opportunities, or simply want to say hello — we’re all ears.

We value every message, and every customer. When you reach out, you’re not just contacting a company — you’re connecting with real people who care.

📨 Customer Support That Cares

Have a concern, query, or compliment? Our friendly and responsive customer support team is here to assist you with anything you need — from product questions to post-purchase support.

Email Us Anytime:

📩 support@pearllinens.com
🕒 We typically reply within 24 to 48 business hours, but we aim to get back to you sooner whenever possible.

Need help choosing the right product for your home or spa? Don’t hesitate to ask — we love helping you find the perfect fit.

📦 Order Updates & Shipping Help

Waiting on your package? Need to make changes to a recent order? We're happy to assist with tracking details, delivery issues, or address corrections.

To speed things up, kindly include your order number in your message so we can serve you faster.

💬 Live Chat (Coming Soon)

We’re working on introducing Live Chat Support to make it even easier for you to connect with us in real time during business hours. In the meantime, feel free to drop us an email or message us on social media — we’re quick to respond!

🕒 Business Hours

We’re available to assist you during the following times:

Monday to Friday: 9:00 AM – 6:00 PM (Local Time)
Saturday & Sunday: Closed — but we monitor urgent inquiries even on weekends.

📍 Our Location

While we primarily operate online, our roots are grounded in quality craftsmanship and real people behind the scenes.

Pearl Linens Headquarters
[Insert Address Here]
[City, State, Zip Code]
[Country]

We’re always growing and expanding — and we hope to welcome you into our world of comfort and care.

🤝 Wholesale & Collaborations

Looking to stock Pearl Linens in your store, boutique, or hotel? Or want to collaborate with our brand for content, gifting, or special projects? We’d love to explore opportunities together.

• For bulk or wholesale orders, please reach out to:
  📧 sales@pearllinens.com
  
  

For partnerships, influencers, or brand collaborations, connect with us at:
🤝 collab@pearllinens.com